Privacy Policy – Exchanger247

At Exchanger247, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. 📌 Information We Collect

We may collect the following types of information:

🔹 Personal Information

• Full name
• Email address
• Phone number
• Payment details (bKash, Nagad, bank account)

🔹 Transaction Information

• Transaction ID
• Payment history
• Exchange amounts and currencies

🔹 Technical Data

• IP address
• Browser type
• Device information
• Cookies and usage data

2. 🎯 How We Use Your Information

We use your information to:

• Process and complete transactions
• Provide customer support
• Improve our services and user experience
• Prevent fraud and unauthorized activities
• Comply with legal and regulatory requirements

3. 🔐 Data Protection & Security

We implement appropriate security measures to protect your

• Encryption of sensitive information
• Secure servers and databases
• Restricted access to personal data

However, no online system is 100% secure, and users should also take precautions to protect their accounts.

4. 🍪 Cookies Policy

We use cookies to:

• Enhance user experience
• Track website performance
• Store user preferences

You can disable cookies in your browser settings, but some features of the website may not function properly.

5. 🤝 Sharing of Information

We do not sell or rent your personal data.
We may share information only in the following cases:

• With trusted payment partners to process transactions
• When required by law or legal authorities
• To prevent fraud or security threats

6. 🔍 Verification (KYC)

To ensure security and compliance, we may request identity verification, including:

• National ID / Passport
• Proof of payment

This helps us prevent fraud and maintain a safe platform.

7. ⏳ Data Retention

We retain your data only as long as necessary for:

• Providing services
• Legal compliance
• Dispute resolution

8. 👤 Your Rights

You have the right to:

• Access your personal data
• Request correction of incorrect information
• Request deletion of your data (subject to legal obligations)

9. ⚠️ Third-Party Links

Our website may contain links to third-party services. We are not responsible for their privacy practices.

10. 🔄 Updates to This Policy

Exchanger247 may update this Privacy Policy at any time. Changes will be posted on this page and become effective immediately.

11. 📩 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via:

• Email support
• Website live chat

📌 Final Note

By using Exchanger247, you agree to this Privacy Policy and the handling of your information as described above.